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374 Nodes Found
Business, Finance & Management

Customer Service Counter Assistant

Pembantu Kaunter Khidmat Pelanggan (Pakar Hubungan & Resolusi Runcit)

"Customer Service Counter Assistants are the front line problem solvers of the retail world. To strictly differentiate: The Call Center Agent talks through a phone headset in a cubicle. The Salesperson pushes customers to buy new items. The Customer Service Counter Assistant stands face to face with the public, calm and ready to solve returns, issues, and questions with warm professionalism."

MY Demand 88%
AI Risk 45%
Start: RM 2,300 - RM 3,500
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Business, Finance & Management

Customer Service Executive (Multilingual)

Eksekutif Khidmat Pelanggan (Berbilang Bahasa)

"Multilingual Customer Service Executives are the frontline voice of global brands. Leveraging their fluency in languages like Mandarin, Japanese, Korean, or European languages, they resolve complex customer issues, manage digital inquiries, and ensure seamless user experiences across international borders."

MY Demand 95%
AI Risk 60%
Start: RM 3,500 - RM 5,000
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Business, Finance & Management

Customer Service Officer N19

Pegawai Khidmat Pelanggan N19

"The N19 Customer Service Officer is the frontline face of the government, managing public interactions, processing applications at busy counters, and resolving citizen inquiries directly."

MY Demand 95%
AI Risk 70%
Start: RM 1,800 - RM 2,200 (Inc. Allowances)
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Business, Finance & Management

Customer Service Representative

Wakil Khidmat Pelanggan (Pusat Panggilan)

"Customer Service Representatives are the primary frontline empathetic problem solvers of corporate call centers. They resolve complex client crises, navigate multi channel support tickets, and protect corporate brand retention through expert de escalation and active listening."

MY Demand 90%
AI Risk 40%
Start: RM 2,800 - RM 4,500
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Business, Finance & Management

Customer Success Manager (CSM)

Pengurus Kejayaan Pelanggan

"Customer Success Managers are the proactive guardians of corporate revenue. Traditional customer service is reactive waiting for a customer to complain before fixing a bug. The Customer Success Manager is proactive working deeply with a client to ensure they are getting so much financial value out of the software that they never even think about canceling their subscription."

MY Demand 85%
AI Risk 20%
Start: RM 4,000 - RM 6,000
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Business, Finance & Management

Customer Success Representative

Wakil Kejayaan Pelanggan

"A Customer Success Representative works closely with newly onboarded clients, training them on software tools, monitoring their usage data, and ensuring they renew their contracts."

MY Demand 85%
AI Risk 35%
Start: RM 3,000 - RM 4,500
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Business, Finance & Management

Customs Brokerage Clerk

Kerani Brokeraj Kastam

"Customs Brokerage Clerks are the essential compliance gatekeepers of international trade. Stationed at major ocean ports, airports, and logistics hubs, they manage the complex documentation required to clear imported and exported goods through customs authorities."

MY Demand 80%
AI Risk 45%
Start: RM 2,500 - RM 3,500
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Business, Finance & Management

Customs Declarant

Pengisytihar Kastam

"Customs Declarants are the detail obsessed administrative backbone of international trade. They prepare and submit complex legal forms to the government to ensure imported and exported goods clear the border without delays or massive fines."

MY Demand 85%
AI Risk 70%
Start: RM 1,800 - RM 2,500
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Business, Finance & Management

Data Entry Clerk

Kerani Kemasukan Data

"Data Entry Clerks are the transcribers of the digital age. They convert physical documents, survey results, and raw numbers into digital databases, requiring immense typing speed and unwavering accuracy."

MY Demand 70%
AI Risk 95%
Start: RM 1,500 - RM 2,000
Analyze

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