Privacy Policy

Last Updated: July 29, 2026

Welcome to MyProfile.my. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you use our website and services.

MyProfile.my is operated by Training Cube International Sdn Bhd (976872-V). We process personal data in accordance with the Personal Data Protection Act 2010 (Act 709) and other applicable Malaysian laws and requirements.

By using MyProfile.my, creating an account, submitting information, or using any of our services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

MyProfile.my is operated by Training Cube International Sdn Bhd (976872-V).

MyProfile provides a platform that allows users to create and manage professional profiles, resumes, portfolios, assessment-related information and other career-related information.

For the purposes of personal data protection, Training Cube International Sdn Bhd is responsible for the personal data processed through MyProfile.my.

2. Personal Data We Collect

Depending on how you use MyProfile, we may collect and process the following categories of personal data:

3. Information Used for Resume References

Where you provide reference information specifically for the purpose of generating a resume, such reference information is used only for the generation or preparation of your resume and is not retained as part of your MyProfile digital profile.

MyProfile does not use reference information provided for a resume as information displayed on your digital or public profile.

You should ensure that you have the appropriate permission or authority before providing personal information relating to another individual.

4. Telephone Number and Resume Privacy

Your telephone number may be included in a resume generated through MyProfile where you choose to provide and use it for that purpose.

Important: Your telephone number is not displayed on your MyProfile digital or public profile.

The telephone number may appear on a resume intended for private use, such as a resume downloaded or shared by you with an employer, recruiter or other recipient.

5. Public Digital Profiles

MyProfile allows users to create digital professional profiles. Depending on your settings, certain information may be made publicly accessible through your MyProfile profile.

Information that may be displayed publicly includes:

  • Name
  • Profile picture
  • Professional biography
  • Education
  • Career or employment history
  • Skills
  • Qualifications and achievements
  • Portfolio information
  • Professional or social media links
  • Other information that you choose to make public

Your telephone number is not displayed on your digital profile.

You are responsible for reviewing the information you choose to publish through your public profile.

Information that you intentionally make public may be viewed, copied, downloaded, indexed, shared or otherwise retained by third parties. We cannot guarantee that information previously obtained by third parties can be completely removed from the internet after you change your profile visibility or delete your account.

6. School or Company Account Connection

MyProfile may allow your account to be connected or synchronised with an account, programme, system or organisation operated by a school, educational institution, company or other authorised organisation.

Where you choose to connect or synchronise your MyProfile account with such an institution or organisation, certain information from your MyProfile account may be made available to authorised administrators of that institution or organisation.

Depending on the relevant programme and configuration, information shared with authorised institution administrators may include:

Access to such information is limited to authorised administrators or personnel of the relevant institution based on the applicable account configuration and programme.

You should review the terms, policies and practices of the relevant school, company or institution where applicable, as the institution may independently process information received through its connection with MyProfile.

7. How We Use Your Personal Data

We may use your personal data for the following purposes:

8. Access by MyProfile Administrators

Authorised MyProfile administrators or personnel may access certain user information where reasonably necessary to operate, maintain, support or secure the Platform.

Such access may be required for purposes including:

Administrative access is limited to authorised personnel and should only be used where reasonably necessary for legitimate operational, support, security, legal or service-related purposes.

9. Payment Processing

Where MyProfile provides paid services, payment processing is handled by Stripe.

Stripe may collect and process payment information in accordance with its own terms and privacy policies.

MyProfile does not intentionally store complete payment-card information such as full card numbers where payment processing is handled directly by Stripe.

10. Disclosure of Personal Data

We may disclose personal data where reasonably necessary for the purposes described in this Privacy Policy.

Depending on how you use MyProfile, information may be disclosed to:

We do not sell your personal data as a standalone commercial product.

11. Third-Party Service Providers

We may use third-party service providers to support the operation of MyProfile.

Depending on our technical infrastructure, these providers may support functions such as:

We take reasonable steps to ensure that service providers handling personal data on our behalf apply appropriate security and confidentiality measures.

12. Transfer and Processing Outside Malaysia

Certain technology or service providers used by MyProfile may operate outside Malaysia.

As a result, personal data may be transferred to, stored in or processed outside Malaysia where necessary to provide, maintain or support the Service.

Where cross-border processing occurs, we will take reasonable steps to ensure that the transfer and processing are carried out in accordance with applicable Malaysian personal data protection requirements.

13. Data Security

We take reasonable and appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.

Depending on the nature of the information and the relevant circumstances, security measures may include:

However, no electronic storage system or transmission over the internet can be guaranteed to be completely secure.

14. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected or as required or permitted by applicable law.

Generally:

When personal data is no longer required, we will take reasonable steps to delete, anonymise or otherwise securely dispose of it.

15. Data Accuracy

We take reasonable steps to ensure that personal data is accurate, complete and up to date where necessary for the purposes for which it is processed.

You are responsible for ensuring that the information you provide in your account, resume, portfolio and digital profile is accurate and current.

Where available, you may update your information directly through your MyProfile Dashboard.

16. Your Personal Data Rights

Subject to applicable law and any relevant exceptions, you may have rights relating to your personal data, including:

We may need to verify your identity before processing certain personal data requests.

You may also manage certain information directly through your MyProfile Dashboard where the relevant functionality is available.

17. Account Deletion

Where account deletion functionality is available, you may request deletion of your MyProfile account through the Platform.

Following account deletion, we will take reasonable steps to delete or anonymise personal data that is no longer required.

Certain information may be retained where necessary to comply with applicable law, resolve disputes, protect security, prevent fraud, establish or defend legal claims, or fulfil other legitimate legal requirements.

If your profile has previously been made public, information that has already been copied, downloaded, indexed or stored by third parties may continue to exist outside MyProfile.

18. Cookies and Similar Technologies

MyProfile may use cookies and similar technologies to support the operation and security of the Platform.

These technologies may be used for purposes such as:

You may control certain cookies through your browser settings. Disabling essential cookies may affect the functionality of the Platform.

19. Children's Privacy

MyProfile is primarily intended for individuals using the Platform for educational, professional and career-related purposes.

If you are below the applicable age at which you may independently provide personal data under Malaysian law, you should use the Service only with appropriate parental, guardian or other legally required involvement.

If we become aware that personal data has been collected in circumstances where collection was not permitted, we will take reasonable steps to address the situation.

20. Data Breach

We maintain procedures for identifying, assessing, containing and responding to personal data security incidents.

Where a personal data breach occurs, we will take appropriate steps in accordance with applicable Malaysian law and applicable data breach notification requirements.

Where legally required, this may include notification to the relevant regulatory authority and/or affected individuals.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, data-processing practices, legal requirements or regulatory guidance.

When we make material changes, we may provide additional notice through the Platform, email or another appropriate method where reasonably necessary.

The latest version of this Privacy Policy will always be published on this page together with the applicable "Last Updated" date.

22. Contact Us

If you have any questions, requests, complaints or concerns regarding this Privacy Policy or how your personal data is handled, please contact us using the information below.

Operating Company:
Training Cube International Sdn Bhd

Company Registration No.:
976872-V

Office Address:
3A-2, Jalan Wawasan 4/6,
Bandar Baru Ampang,
68000 Ampang, Selangor, Malaysia.

Privacy / Support Email:
support@myprofile.my

Phone:
03-4287 3564