Multidisciplinary Transformation Leader | Strategic Communications Expert | Public-Private Partnersh

Hello, I'm
Dr Nora Hendon

Dr. Nora Hendon is an accomplished Senior Trainer, Career Transition Coach, Mental Health Coach, and Human Capital Development Specialist with more than 25 years of industry experience in leadership development, workplace communication, employee well-being, mental health awareness, and professional skills training. Renowned for her highly engaging, authentic, animated, and experiential facilitation style, she brings learning to life through powerful storytelling, real-world experiences, and practical workplace applications that create meaningful and lasting behavioural transformation.

She specialises in delivering impactful programmes that strengthen leadership capability, emotional resilience, workplace professionalism, communication effectiveness, career adaptability, and organisational culture. Her ability to connect genuinely with participants across all organisational levels has enabled her to successfully facilitate both onsite and virtual programmes across Europe and Southeast Asian countries.

With a strong professional background in corporate communications, media, broadcasting, business, and community education, Dr. Nora combines strategic industry insights with a deeply human-centred approach to learning and development. She is especially passionate about supporting individuals through career and life transitions, helping them build confidence, resilience, clarity, and renewed purpose in navigating change and growth.

Dr. Nora’s educational background includes Business Studies, Counselling Psychology, a Master’s Degree in Communication Management from the University of South Australia, and a PhD in Community Education and Development from Universiti Putra Malaysia.
Dr Nora Hendon
Portfolio

Selected Works

Mind Matters
Mind Matters
Produced Mind Matters, a 13-episode television series on mental health, with each episode running 30 minutes. Also served as scriptwriter and creative director, shaping the programme’s storytelling, content and creative direction to make mental health topics accessible and engaging.
Resume

My Journey

Experience

2025 — 2026
Freelance Career Transition Coach & Trainer
Korn Ferry Malaysia, Kuala Lumpur, Malaysia
  • Provide personalised coaching for employees navigating organisational change and train leaders and managers to deliver clear, empathetic communication during sensitive career transition conversations.
  • • Career direction and readiness. Help clients identify transferable skills, clarify career options and develop practical transition plans. Support résumé refinement, professional positioning, job search and interview preparation.
  • • Leadership communication. Equip leaders and managers to communicate difficult messages respectfully, listen with empathy and respond constructively to employee concerns.
  • • Confidence and accountability. Support clients in rebuilding confidence and sustaining motivation through structured reflection, action planning and progress reviews.
2018 — 2026
Freelance Senior Facilitator
Knolskape Solutions Sdn Bhd, Kuala Lumpur, Malaysia
  • Deliver experiential learning programmes that strengthen leadership, communication and workforce transformation, connecting business concepts with practical workplace challenges.
  • • International facilitation. Led 200+ workshops and training interventions across Southeast Asia and Europe, reaching thousands of professionals.
  • • Cross-industry delivery. Adapt programmes for government, technology, financial services, aviation, manufacturing and telecommunications audiences.
  • • Practical learning. Facilitate simulations, discussions and reflection that translate learning into workplace actions, consistently receiving strong feedback for engagement, relevance and application.
2016 — 2026
Freelance Lead Trainer, Career Transition Coach & Consultant
Persolkelly Consulting (now PERSOL Malaysia Sdn Bhd), Kuala Lumpur, Malaysia
  • Deliver career transition coaching and career management workshops, helping professionals strengthen their positioning and explore employment and entrepreneurship pathways.
  • • Individual and group coaching. Coached 300+ professionals in career planning, résumé development, interview preparation and focused job search strategies.
  • • Career and entrepreneurship workshops. Help participants assess strengths, explore opportunities and develop action plans, achieving a 90% participant satisfaction rate.
  • • Tailored coaching resources. Develop and adapt materials to participant needs, industry developments and changing job market expectations.
2001 — 2026
Managing Director & Executive Producer
NHF Productions Sdn Bhd, Kuala Lumpur, Malaysia
  • Built and sustained a television and media production business for 25+ years, serving national broadcasters, government agencies and corporate clients. Led business strategy, finance, HR, marketing and project delivery. For the past 11 years, daily operations have been managed by the team, with continued strategic guidance and support when required.
  • • Business development and partnerships. Established NHF as a trusted production partner to RTM, TV3 and TV AlHijrah, building lasting broadcaster and client relationships.
  • • Executive production. Oversaw 350+ television programmes and government campaigns, aligning creative direction with client objectives and broadcast requirements.
  • • Commercial management. Managed multimillion-ringgit projects from concept to delivery, overseeing budgets, resources, schedules and quality while maintaining project profitability.
  • • People and business continuity. Championed inclusive hiring and mentorship, developing creative talent and a team capable of sustaining daily operations.
1996 — 2001
Group Executive Vice President – Corporate Communications |
Farid Associates Group Sdn Bhd, Kuala Lumpur, Malaysia
  • Led corporate communications across a diversified group spanning telecommunications, property development and corporate services, with 700+ employees. Set direction for corporate positioning, branding, media relations and employee communications across subsidiaries.
  • • Brand and reputation. Directed corporate branding and media relations, achieving a 40% increase in brand awareness and media coverage.
  • • Integrated communications. Oversaw print, radio and television advertising, coordinating campaigns and corporate identity across the group.
  • • Quality and corporate milestones. Directed communications and events supporting ISO 9002 certification, reinforcing the group’s commitment to quality.
  • • Culture and engagement. Developed the “KASIH” corporate values campaign to strengthen employee engagement and a shared organisational identity.
1994 — 1995
Broadcast Consultant
Samsung (Malaysia) Sdn Bhd, Senawang, Negeri Sembilan, Malaysia
  • Developed internal broadcasting capabilities to connect employees across Malaysian and international manufacturing facilities through live and recorded company news.
  • • Broadcast systems and editorial standards. Designed and implemented an internal broadcast system across regional plants. Introduced engaging news formats and editorial standards that improved access to updates and contributed to increased viewership.
1991 — 1993
TV Presenter
TV3 (Sistem Televisyen Malaysia Berhad), Kuala Lumpur, Malaysia
  • Presented live television programmes and developed scripts for national audiences, combining confident delivery, storytelling and editorial discipline.
  • • Presentation and scripting. Hosted multiple live shows; wrote and coordinated scripts to ensure accuracy, clear messaging and delivery within broadcast timings.
1989 — 1992
Creative Assistant
Technical Films Sdn Bhd, Kuala Lumpur, Malaysia
  • Supported government-commissioned television commercials and promotional content, working with local and international directors.
  • • Creative development and approvals. Developed bilingual scripts and storyboards aligned with RTM requirements and cultural expectations; coordinated submissions, revisions and final creative clearance.
1986 — 1988
Trainer Executive
Frank Small & Associates, Kuala Lumpur, Malaysia
  • Developed and delivered nationwide interviewer training for an international market research company.
  • • Training and communication. Strengthened fieldwork consistency and data reliability through practical training, learning materials and internal newsletters. Recognised for creative approaches to training design and internal communications.

Education

Counselling Psychology
Universiti Terbuka Malaysia (OUM), Petaling Jaya
Diploma
2016 — 2018
Community Education & Development)
Universiti Putra Malaysia (UPM), Serdang, Malaysia
PhD
2005 — 2012
Communication Management
University Of South Australia (UniSA), Adelaide, Australia
Master's Degree
1999 — 2002
Business Studies
Universiti Teknologi MARA (UiTM), Shah Alam
Diploma
1983 — 1986

Skills & Expertise

Coaching
Career Transition Coaching Career Transition
Mental Health
Mental Health Coach Certified Mental Health Coach
Training
Soft Skills

Achievements

Nov 2008
Best Documentary Producer
Anugerah Media Islam Negara, Kuala Lumpur, Malaysia
Sep 2007
Best TV Magazine Producer
Anugerah Seri Angkasa, Kuala Lumpur, Malaysia
Aug 2004
Best Telemovie Producer
Anugerah Persatuan Pekerja Filem Malaysia, Kuala Lumpur, Malaysia